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The definition of Evermore Help in a nutshell is to centralize client records, ticket exchanges, online discussion, email, and drawing traffic intelligence across all of your sites synergistically giving your client a common ground to interact with all your businesses and departments.
In other words, your clients and customers will interact with your business through one consolidated piece of software that will allow you to be far more productive because you can manage more customer requests, faster and more efficiently.
Your customers will be able to submit support requests, sales inquiries, and other questions through one communication system. These requests will be tracked and attached to their customer history so you will always see previous dealings.
In addition if you have solved a customer problem before, when your customer does submit a ticket, if it matches a previous solution, your customer will presented with that solution even before hitting the submit key, thus freeing up your time to deal with unique customer problems. Your customers will have the ability to chat with your staff directly through your website if you choose to enable this feature.
This software can be customized to fit your websites layout, look and feel so that it fits in seemlessly when moving from your website to your helpdesk.
Click here to get started with your free, no obligation quote today.
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